1) Q: Do you have after sales support?
A: Yes, we are happy to give advice and we also have skilled technicians available across the world. We need your machines running in order to keep your business running.
2) Q: How do your machines compare with other big companies in this market?
A: We are up to date with the latest technology and improve our machines accordingly
3) Q: How does your factory do regarding quality control?
A: Quality is priority. we always attach great importance to quality control from the very beginning to the end of the production. Every product will be fully assembled and carefully tested before it's packed for shipment.
4) Q: Do you sell only standard machines?
A: No, most of our machines are built according to customers specifications, using top brand name components
5) Q: Can you make the machine according to my design or proto type?
A: Yes. We have an experienced team for working out the most suitable design and production plan for the roll forming machine that you are going to book with us
6) Q: How can we be assured that you will deliver us quality machine with spare parts?
A: 1. Customers to send the technical people to our factory for checking the quality.
2.We can send the technicians to the buyer`s factory for the installation of the machine.
3.Good aftersales-service, its free of charge during the warranty period.
7) Q:What can you do if the machine broken?
A:Our machine's warranty period is 12months,if the broken parts can't repair,we can send the new parts replace the broken parts freel, but you need pay the express cost yourself. if after warranty period, we can look at negotiation to solve the problems, and we supply the technical support for the whole life of the equipment.
8) Q:How to play order?
A: Inquiry---confirm the profile drawings and price----confirm the PI---arrange the deposit ---then OK
9) Q:How to visit our company?
A: Fly to Wuxi Shuofang airport, we will pick up you at the airport.
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